Pricing
Pay for what you monitor. Every feature included.
No feature tiers, no editions, and no per-user charges. You pay per machine, server, database instance, or asset, and everything each platform does is included.
WINMON
Agentless, multi-tenant monitoring for fleets of Windows machines, with real-time dashboards and WhatsApp alerts.
R90per machine, per month
R1,080 per year, excl. VAT
- Agentless monitoring, with nothing installed on the machines being monitored
- CPU, memory, disk usage, disk health, network, and uptime on every machine
- Windows event-log error collection, with counts and detail
- Machine health statuses: online, warning, critical, unreachable, offline, paused, and pending
- Four-level threshold hierarchy: machine, site, company, and sensible defaults
- In-app notification feed with CSV export
- WhatsApp alerting with flap-damping, digest merging, and rate limiting
- Monitoring windows, so alerts stay quiet after hours for closed sites
- Collector heartbeat and offline detection, so a silent site is never mistaken for a healthy one
- Machine and site management, with changes propagating on the collector's next cycle
- Collector token issuance, rotation, and cryptographically signed auto-update
- Real-time dashboard with live updates, in light and dark mode
- Role-based access: superadmin, admin, operator, and viewer
- Multi-tenant company administration with provisioning, pause, and suspend
- No per-user fees, pricing is per machine only
SERVERMON
Deep health monitoring for Windows servers, with live dashboards, WhatsApp alerts, and a cap on what those alerts can cost.
R150per server, per month
R1,800 per year, excl. VAT
- Outbound-only Windows agent, installed with one command
- CPU, available memory, commit charge, and network throughput per adapter
- Free space on every volume, with a days-until-full projection
- Predicted disk failure, blue screens, unexpected shutdowns, and file-system errors
- Top processes by CPU and memory, with process, thread, and handle counts
- Patch age, pending reboot, and hardware and software inventory
- Performance history from the last hour to the last 90 days
- Thresholds that inherit from defaults down to a single volume
- WhatsApp alerts with daily and hourly caps and a cost meter
- Open, acknowledged, and resolved alert lifecycle, with export
- Mute, maintenance windows, monitoring hours, and site-outage detection
- Roles, mandatory multi-factor sign-in for admins, and an audit log
- Multi-tenant organisations, suited to MSPs
- No per-user fees, pricing is per server only
SQLMON
Cloud-hosted, real-time SQL database monitoring that never holds your database passwords.
R375per instance, per month
R4,500 per year, excl. VAT
351+ instances: R350 per instance, per month Crossing 350 reprices your whole estate at this rate, not just the instances above 350.
- PostgreSQL, MySQL, and Microsoft SQL Server, each with its own metrics adapter
- Real-time metrics: CPU, memory, connections, blocking, database size, longest-running query, and transaction-log space
- Fleet view grouped by server, with status counts, search, and filters
- Cascading thresholds (defaults, global, server, and per-database), graded cloud-side and editable instantly
- In-app and WhatsApp alerting on state changes, including recovery and agent-offline
- Read-only ad-hoc queries: permission-gated, row-capped, and fully audited
- Service start, stop, and restart, plus connection testing
- SQL Server backup and restore between registered servers, always to a new database name
- Always-On Availability Group secondary detection, with failover alerts
- Maintenance pause for planned work, without alert noise
- Outbound-only collector agent, with no inbound firewall rule, VPN, or exposed database port
- Your database credentials never reach the cloud
- One-click migration off legacy on-premises monitoring tools
- Multi-tenancy with organisations, roles, and per-tenant database quotas
- No per-user fees, pricing is per instance only
TRACEMON
On-premises asset tracking for Windows fleets: where every machine is, what's attached to it, and what has moved.
R10per tracked asset, per month
R120 per year, excl. VAT
- Lightweight Windows agent, deployed silently across the fleet by GPO
- Scheduled check-ins every four hours, configurable
- On-demand location ping, answering within minutes
- GPS location via the Windows Location API on WiFi-equipped laptops
- Subnet-to-site mapping for wired desktops, with the most specific match winning
- Attached monitor tracking: make, model, and serial, with connect and disconnect history
- Asset Pool fleet view with search, and site and status filters
- Device detail with map, 30-day history, and home-site assignment
- Sites and mappings administration
- Self-resolving alerts for offline, moved, and idle-30-days conditions
- Integrates with Snipe-IT inventory, matched by serial
- Runs entirely on your own premises, as a Windows service that survives reboots
- Documented and tested backup and restore procedure
- No per-user fees, pricing is per tracked asset only
All prices in South African Rand, excluding VAT. Annual figures are twelve months at the same rate.
Larger organisations
Try it first, and pay less at scale
The prices above suit most estates. For larger corporates, we can prove a platform on your own systems before you commit, and adjust pricing on volume.
Run a proof of concept
See any of our platforms working on a sample of your own systems before you commit. We set it up with your team and agree up front what a successful trial looks like.
Ask for a proof of conceptPricing for larger estates
Covering hundreds or thousands of machines, servers, databases, or assets? For larger corporates, pricing can be adjusted on volume. Tell us the size of the estate and we'll quote.
Get a volume quoteNot sure which platform fits?
Tell us what you're running and FastFile will help you work out the right combination.