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Terms & Conditions

Last updated: 18 August 2026

1. Acceptance of these terms

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please do not use this website.

2. About FastFile

In accordance with section 43 of the Electronic Communications and Transactions Act 25 of 2002, which requires website operators to disclose their identity and contact details, FastFile provides the following information:

3. Use of this website

You may use this website for lawful purposes only. You may not reproduce, distribute, scrape, or otherwise reuse FastFile's content, branding, trademarks, or product information (including the WINMON, SERVERMON, SQLMON, and TRACEMON names and materials) without our prior written permission.

4. Product and service information

Information on this website about WINMON, SERVERMON, SQLMON, TRACEMON, and custom software services, including any prices shown, is provided for general informational purposes and does not constitute a binding offer. Detailed terms of service for WINMON, SERVERMON, SQLMON, or TRACEMON, or a statement of work for a custom software project, are set out in a separate written agreement entered into once a customer relationship is established, and those separate terms govern in the event of any conflict with this page.

5. Enquiries and consultations

Submitting an enquiry or requesting a consultation through this website does not, on its own, create a binding contract between you and FastFile. Any resulting engagement is subject to separately agreed terms signed by both parties.

6. Website availability and disclaimer

We aim to keep this website available and accurate, but we do not warrant that it will be uninterrupted, error-free, or free of viruses or other harmful components. Content is provided on an "as is" and "as available" basis, without warranties of any kind, to the fullest extent permitted by law.

7. Communications and direct marketing

By submitting the contact form, you consent to FastFile contacting you about your enquiry. Any direct marketing communication is governed by our Privacy Policyand by section 69 of POPIA, and, where applicable, by the National Consumer Commission's opt-out registry established under the Consumer Protection Act Amendment Regulations, 2026.

8. Intellectual property

All content on this website (including text, graphics, layout, logos, and the WINMON, SERVERMON, SQLMON, and TRACEMON names and marks) is owned by or licensed to FastFile and protected by South African and international intellectual property law.

9. Limitation of liability

To the maximum extent permitted by law, FastFile will not be liable for any indirect, incidental, special, or consequential loss arising from your use of, or inability to use, this website. Nothing in these terms limits any liability that cannot lawfully be excluded or limited under South African law, including under the Consumer Protection Act 68 of 2008 where it applies to a given transaction.

10. Indemnity

You agree to indemnify and hold FastFile harmless against any claim, loss, or damage arising from your misuse of this website or breach of these terms.

11. Governing law and jurisdiction

These terms are governed by the laws of the Republic of South Africa. Any dispute arising from these terms or your use of this website is subject to the non-exclusive jurisdiction of the South African courts.

12. Changes to these terms

We may update these terms from time to time. Continued use of the website after changes take effect constitutes acceptance of the updated terms. The "last updated" date at the top of this page shows when it was last revised.

13. Contact

Questions about these terms can be directed to support@fastfile.co.za or administration@fastfile.co.za.